Privacy Policy
Last updated: July 2, 2026
1. Introduction
This Privacy Policy explains how LustPays.com collects, uses, stores, shares, and protects personal information. It applies to Members, Creators, visitors, support users, and anyone who interacts with the platform.
Because LustPays includes adult-oriented features, identity verification, paid content, messaging, custom requests, and payouts, we may process sensitive account, verification, payment, security, and moderation information.
2. Information We Collect
Account Information
Username, email address, password hash, account type, gender/display gender, date of birth, timezone, verification status, settings, and account preferences.
Profile and Content Information
Profile photos, gallery photos, premium bundles, video links, bios, rates, public profile details, reviews, guide activity, and content metadata.
Verification Information
Selfies, ID images, document type, date of birth, verification status, rejection reasons, and related review records.
Messages and Requests
Messenger conversations, links, custom requests, request descriptions, deadlines, delivery links, reports, block actions, and support tickets.
Payment and Wallet Information
Wallet top-ups, spending records, tips, premium purchases, custom request payments, refunds, earnings, payout requests, payout fee records, and transaction metadata.
Technical and Security Data
- IP addresses, device and browser data, cookies, session identifiers, and login activity
- Security logs, fraud signals, rate limits, and abuse prevention records
- Error logs and performance data needed to keep the platform working
3. How We Use Your Data
- Operate accounts, profiles, Messenger, custom requests, premium content, reviews, and support tools
- Process wallet top-ups, purchases, refunds, earnings, payout requests, and fee breakdowns
- Verify age, identity, account ownership, and eligibility
- Detect, prevent, and investigate fraud, scams, abuse, chargebacks, and policy violations
- Moderate content, enforce rules, handle complaints, appeals, reports, and restrictions
- Send account, security, notification, support, and transaction messages
- Improve platform performance, security, usability, and features
4. Data Sharing
We do not sell your personal information.
We may share information only when needed for:
- Payment processing, payout processing, fraud prevention, and chargeback handling
- Identity verification, age verification, security review, or compliance checks
- Hosting, email delivery, analytics, support tools, or technical service providers
- Legal obligations, court orders, law enforcement, safety threats, or regulatory requirements
- Enforcing our Terms, Content Policy, Anti-Trafficking Policy, and other platform rules
5. Verification Data & Identity Documents
To help prevent fraud, abuse, fake accounts, chargebacks, money laundering, exploitation, underage access, and illegal activity, we may request identity verification documents such as government-issued ID cards, passports, driver's licenses, selfies, or verification photos.
Verification documents are stored securely with restricted access and are used for identity verification, age verification, compliance, fraud prevention, dispute handling, payment security, platform protection, and legal obligations.
We retain verification documents for as long as necessary for the purposes described above. This may include retention for legal, payment, fraud prevention, AML, dispute, chargeback, or regulatory reasons.
6. Data Retention
We keep data for as long as needed to operate the platform, provide support, process payments and payouts, enforce policies, prevent fraud, handle disputes, comply with law, and protect users.
Some data may be retained after account closure where required for legal, payment, tax, accounting, fraud prevention, safety, moderation, or dispute handling reasons.
7. Security
We use technical and organizational measures designed to protect personal information, including SSL encryption, access restrictions, secure storage practices, and monitoring for suspicious activity. However, no online system is completely secure.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or request a copy of certain personal data. Some requests may be limited by legal, payment, fraud prevention, safety, or dispute obligations.
To make a privacy request, contact support with enough information to identify your account.
9. Adult Platform Notice
LustPays is for adults only. We may process age and identity data to prevent underage access and to investigate suspected underage, non-consensual, exploitative, or illegal activity.
10. Changes
We may update this policy. Changes will be posted on this page with a revised update date.
Contact
Questions? Contact us at
legal@lustpays.com